Spin Palace Casino — Community Consensus & Technical Dossier

"Under review" for days on end is their favourite trick, had the same during a cashout last year. Sent passport, a power bill and a screenshot of the deposit source, then chased them every second day until it magically cleared. Real pain is there's no NZ regulator to escalate to while offshore sites sit in limbo, so all you can do is nag support relentlessly 😭

Yes, that's pretty much it, if the terms say no, your recourse is emailing support and hoping. Got a cashout screenshot from anyone singing its praises? Your workmate's "it paid me" means nothing without withdrawal proof, and long-run offshore RTP is whatever they feel like running that week. I'd wait until there's an actual local licence before another dollar goes in.

Same copy-paste dance here, mate. Asked a straight question about my account and got a wall of template text that answered everything except what I asked 😭. Third follow-up they finally acknowledged the actual question, by which point I'd already stopped spinning there for the week. The worry with slow or dodgy support is that it only shows up properly when there's money on t

The same doc twice is standard comedy, mine got asked for the power bill three separate times like it was evolving into something new each send 😭 To be fair the support chat kept me chuckling through it and my verification cleared same week, so I'll take a laugh over the silent treatment any day. Anyone else find the "blur out your card number" instruction half the process? 🎰