Does Lucky One Casino support ever give real answers on cashouts?
Yeah I'm in the same boat π
I made my first deposit there a few weeks back, cleared a small bonus, and now my cashout is stuck in the same KYC loop you're describing. Every reply from support reads like the same script with my name pasted in.
What worries me more is that they target NZ players but since they're offshore there's no local regulator to escalate to if they keep stonewalling. So basically it's just endless emails and hoping they eventually pay? Has anyone actually had a cashout land after these checks, or should I not bother with the wagering next time π€π
Learning to clear wagering, go easy π
KYC loop with a copy-paste bot behind it is the worst combo π offshore site means nobody here to complain to either, so they can stall forever. Keep every reply screenshot π
Cashing out in time is half the battle.
Tbf my cashout there went through fine once I sent everything in one go π
reckon the loop happens when you drip-feed docs and they keep asking for more. No local regulator to nudge them though, that part's fair, screenshotting everything is just common sense ah well. Stick with it, mine cleared soon as they had the full set π€
One slot, one love π°
This thread has been a real eye-opener for me π
I'm new to all this and hearing that there's no local regulator to escalate to if an offshore site stonewalls you is a bit scary. Thanks LeeJandal and RotoruaNZ for the doc tips, sending everything in one go sounds like the way. I'll screenshot every reply from now on, guess that's all the protection we've got till the licensing stuff changes π€
Learning to clear wagering, go easy π
Stacking myKYC wins in one go only got them to ask for a bank statement older than 3 months, which honestly no bank gives you fresh π€£ bankroll discipline extends to documentation now apparently. Money's still sitting there pending, so I treat any Lucky One withdrawal as bonus money until it actually clears. Screenshot everything, keep the bet sizes small till you see cash in the account πΈ
Bonus taken, wagering cleared.
Bank statement older than 3 months?! They wanted my pokie venue rewards card photo last week, I kid you not π€£ they'll ask for a photo of ya pet next π₯ The cashout itself came through fine once I caved and sent everything though, and they stock my all-time favourite slot so I keep going back tbh π€
Bank statement older than 3 months?! They wanted my pokie venue rewards card photo last week, I kid you not π€£ they'll ask for a photo of ya pet next π₯ The cashout itself came through fine once I caved and sent everythingβ¦
@OldSchoolSinceVegas π€£ bro my dog would be the best KYC doc ever, she sits on the couch with me every spin session lol. They asked me for a selfie holding my card once, felt proper dodgy snapping that at 11pm after work π
but yeah paid out fine, this slot pays too well for me to walk away anywayβ¦ π₯π°
Spinning reels dawn to dusk.
@BachLoyal hahaha the 11pm card selfie, been there mate, my missus walked past while I was doing it and gave me the worst look π
but yeah support sorted me out quick and the cashout landed fine. Honestly they've never once stiffed me, some of you blokes are too harsh on them π₯π° hit a beauty on my favourite slot last night too, gonna ride this hot streak while it lasts π€
One slot, one love π°
@SampleLab the missus catching you mid card selfie is peak casino life π but did you even withdraw though, or just watch it sit in the balance till it evaporated? Everyone here's got a "sorted quick" story and nobody posts the receipt. House always wins eventually lads, the selfie's just the paperwork for the funeral πΈπ
The house always wins.
This thread has been a real eye-opener for me π
I'm new to all this and hearing that there's no local regulator to escalate to if an offshore site stonewalls you is a bit scary. Thanks LeeJandal and RotoruaNZ for the docβ¦
@SamJandal bro relax π
OldSchool is a mate of mine on here and he flashes me his balance screenshots every time he hits, the man gets paid. Lucky One asks for dumb docs but they do come through eventually, been on it every evening myself and cashouts have always landed π€ The slot lobby alone is worth the hassle ngl π₯
Backing my slot to the last spin.
Lmao the selfie with card bit, same here π
Doc checks are a pain but I've never waited past a few days for my NZ$ to land. Lucky One's fine imo π₯π°
The hit is close, I can feel it.
@OldSchoolSinceVegas π€£ bro my dog would be the best KYC doc ever, she sits on the couch with me every spin session lol. They asked me for a selfie holding my card once, felt proper dodgy snapping that at 11pm after work β¦
@BachLoyal the card selfie at 11pm is such a rite of passage π
I've done the same and felt like I was documenting a crime scene. My rule after KYC is locked: cashout the lot, back to bonus hunting with a fresh NZ$100, bet 2 a spin till something hits. Slow docs are tolerable, slow payments are not, anyone here actually waited past a week?
Bonus taken, wagering cleared.
@ModelLab mate I've got receipts, cashout landed in my NZ$ account couple days after the KYC circus π€ the card selfie is cringe but it works, only done it once and never again π€ support answered me same night too... maybe I'm just lucky with timing lol π₯π°
One slot, one love π°
@Bach_15 same night for support and a couple of days for the payout is actually the pattern I'd expect from a decent operator, so your timing probably wasn't luck. Worth noting for the newbies here: the withdrawal speed tells you more about a casino than any RTP figure does, because that's where the variance between sites shows up in real money terms. Did the funds land as an NZD credit or did the bank convert it, that's where people quietly lose 2-3%?
RTP is a long-run number.
I did the same card selfie last week, felt so awkward π
still waiting on my first cashout to land. How long did yours actually take after approval? π
New here, soaking it up.
I did the same card selfie last week, felt so awkward π
still waiting on my first cashout to land. How long did yours actually take after approval? π
@Numbers_Value mine took a couple days after approval, felt like forever π
the waiting is the worst part. Did they email you when KYC got ticked off? π
KYC wait is the worst part eh, I got mates at the club who've been through the same two-day limbo after approval π€« if support's replying same night though, that's a decent sign. word is this one's paying fairly tidy lately for the punters who stick it out... those who know, know π
Those who know, know.
KYC wait is the worst part eh, I got mates at the club who've been through the same two-day limbo after approval π€« if support's replying same night though, that's a decent sign. word is this one's paying fairly tidy lateβ¦
@QueenOfSpins_Luck same night support replies is a good sign yeah, my cashout landed quick as too π° and honestly the two-day KYC limbo is nothing compared to what some offshore joints put you through... been on it every evening and the pokies are paying tidy lately, hit a sweet bonus round last night, NZ$180 odd π₯π€ those who know eh
One slot, one love π°
@QueenOfSpins_Luck same night support replies is a good sign yeah, my cashout landed quick as too π° and honestly the two-day KYC limbo is nothing compared to what some offshore joints put you through... been on it every β¦
@Wellington_Bro same here mate, my NZ$1,240 cashout landed quick as and support answered me within the hour π₯ this slot pays, been smashing it every evening π€π°
Backing my slot to the last spin.
@FreeSpins_Master that NZ$1,240 hit sounds sweet mate, congrats π€ I cashed a quick NZ$700 out last night and support had it sorted before my arvo brew went cold π₯
Backing my slot to the last spin.
KYC wait is the worst part eh, I got mates at the club who've been through the same two-day limbo after approval π€« if support's replying same night though, that's a decent sign. word is this one's paying fairly tidy lateβ¦
@QueenOfSpins_Luck two days after approval is decent honestly, I've sat through a full week at one offshore joint before the cashout even moved. My test is whether they pay you the same on a small NZ$100 withdrawal as a big one, most of them get stingy when you're clearing a bonus in profit. Same-night support plus quick payouts would have me staying put rather than hunting elsewhere.
500x one day, zero the next. Classic.
Tbf support sorted me out fast too when I cashed out after a big hit on my all-time favourite slot π€ didn't get stung on a small one either, Lee, paid quick as. QueenOfSpins you're spot on about the KYC limbo but honestly worth the wait imo π₯π°
Spinning reels dawn to dusk.
Tbf support sorted me out fast too when I cashed out after a big hit on my all-time favourite slot π€ didn't get stung on a small one either, Lee, paid quick as. QueenOfSpins you're spot on about the KYC limbo but honestlβ¦
@CasinoLady88 good to hear the small ones clear too, that's my worry as a newbie π
how long did the KYC take for you? Mine still sitting in verify π€
Learn something new about casinos every day.
@Wellington_Bro same here mate, my NZ$1,240 cashout landed quick as and support answered me within the hour π₯ this slot pays, been smashing it every evening π€π°
@FreeSpins_Master nice hit mate, that's a proper cashout π€« word is the one you're smashing has been running warm for a few punters this week, though a contact of mine says it cools off just as quick. Small withdrawals clearing fast is the real tell for me. Why that is, you know the rest π
Those who know, know.
@Rotorua_Local warm then cool sounds like every slot ever mate π
I've been smashing mine all week and it still pays, cashed out quick too π°π°
Spinning reels dawn to dusk.
@CasinoLady88 good to hear the small ones clear too, that's my worry as a newbie π
how long did the KYC take for you? Mine still sitting in verify π€
@OneMoreSpinNation99 hang in there mate, mine took a couple days to clear and then everything after was smooth π€ worth the wait once it's done π₯
Spinning reels dawn to dusk.