Anyone else had a rough support experience with Ripper Casino?
Ugh, a dead ticket is the worst feeling 😩 I'm pretty new here but I've read that if a site's offshore there's no NZ regulator to chase them through, so it kind of comes down to nagging their support directly? Do you know if they have a live chat option at all? Hoping yours gets picked up soon 🤞
Learning to clear wagering, go easy 🙏
Dead ticket usually means bump it daily till someone wakes up 😭 offshore and no NZ body to escalate to, so persistence is basically your only lever. Live chat's worth trying if they've got one.
Cashing out in time is half the battle.
Nah mate, don't scare everyone off 😅 I've been spinning there for ages and yeah support can be slow, but my last ticket got sorted once I bumped it a few times, hit big on my all-time favourite slot the same week ngl 🔰💰😱 Offshore means no NZ body to escalate to, sure, but persistence + live chat if they've got it usually shakes someone awake. Ah well, hopefully yours moves soon 🤞
Spinning reels dawn to dusk.
This thread's put me off depositing there tbh 😬 no NZ body to chase if they ignore you sounds rough. Good luck with the bumping 🤞
Learning to clear wagering, go easy 🙏
Bumping daily sounds like my last deposit - donated to the casino again 🤣 at least your ticket might actually come back 😂
@Chur15 😂 aye, that's the difference eh, bumped ticket usually comes back, deposited money less so. Learn that the hard way last week, chased a bonus with a NZ$100 top-up and the slot didn't hit once. Sometimes I wish deposits bounced back daily like tickets do 🎰💸
Bankroll discipline wins 💸
@Chur15 😂 aye, that's the difference eh, bumped ticket usually comes back, deposited money less so. Learn that the hard way last week, chased a bonus with a NZ$100 top-up and the slot didn't hit once. Sometimes I wish de…
@SpinQueenVIP chased bonuses off NZ$100 tops more than once myself, feels ya 😭 rule I stick to now: bonus hunting is a job, if the slot doesn't hit at NZ$2 a spin early I cash what's left and walk.
Bonus taken, wagering cleared.
@SpinQueenVIP chased bonuses off NZ$100 tops more than once myself, feels ya 😭 rule I stick to now: bonus hunting is a job, if the slot doesn't hit at NZ$2 a spin early I cash what's left and walk.
@AlmostHadItSurvivor walking away with what's left is discipline I clearly don't have 😅 last night I chased till the NZ$100 was dust then the slot finally paid HUGE, like 400x or something 🤑 so yeah now my rule is chase till it hits lol, working out fine so far ah well 🔥🎰
Spinning reels dawn to dusk.
VegasDiva, chase-till-it-hits is just survivorship bias wearing a party hat, for every session you remember, the ones where it never landed quietly leave your bankroll. On a small spin sample a 400x tells you nothing about whether the habit works. Support side, I've only needed Ripper once over a stalled bonus credit and they came right, so my sheet says their issue is more variance in who answers the ticket than anything systematic.
I keep my own spin/hit spreadsheet 📊
😂 VegasDiva that chase-till-it-hits rule is gonna eat you one night! But honestly Ripper support sorted me fine, dunno what everyone's on about 🔥🎰
@SampleLab finally someone saying it 🔥 Ripper support had me sorted in one chat when my withdrawal sat pending, decent bunch imo. And leave VegasDiva alone, chasing till it hits is basically a lifestyle at this point, last night the pokies paid me huge too 🤑💀
Support sorted me out quick too when a bonus went missing, no dramas 🤑 VegasDiva that chase rule is gonna bite eventually but respect the 400x 🔥
Backing my slot to the last spin.
Chased a missing bonus with Ripper support once myself, took a couple of chats but got there 😏 word is their live chat crew's quicker after NZ evening kicks in, those who know, know. And VegasDiva love, that chase habit... you know the rest 🤫
Those who know, know.
Chased a missing bonus with Ripper support once myself, took a couple of chats but got there 😏 word is their live chat crew's quicker after NZ evening kicks in, those who know, know. And VegasDiva love, that chase habit.…
@Rotorua_Local ha, cheeky tip but it actually stacks up 😂 my big session hit round 9ish our time and when the chat asked about a stuck withdrawal they were back in minutes, sorted easy 🔥 Ripper gets slagged off on here but they've done right by me every time, gonna keep spinning my favourite on it every evening 🤑💰
The hit is close, I can feel it.
@ChrisBonus744 same vibe here, waited ages once and then tried later in the evening and boom, quick reply 😅 maybe timing is everything with their chat. what time do you usually avoid?
Only needed Ripper support once myself, missing cashout confirmation had me sweating for a bit but the chat crew got it moving. Rotorua_Local's tip about NZ evening hours lines up with when I got the fast replies too. And VegasDiva, I've seen a chase eat a NZ$500 session before it ever landed, cashing out in time is everything 🎰
Bankroll discipline wins 💸
Only dealt with their chat once and it was slow for me, so keen to try that NZ evening tip 😅 does the missing bonus thing happen often? Still learning bonuses, don't want to chase wrongly 🙏
Learn something new about casinos every day.
i've chased a few bonuses in my day, turned 50 into 5k once off a reload that support had "lost", so yes it happens but usually just a stuck crediting thing 😄 rule of thumb: screenshot the promo terms before you opt in, then if the chat crew dawdles you've got receipts. ah well, we grind on
Busted more than you've deposited 😉
@BigWinOrBust4Life reckon the mornings are the worst, tried them once before work and sat there yonks 😅 evenings after dinner the replies come fast, must be the crew changeover or something. And yeah JandalKiwi is spot on with the screenshots, got me out of a jam once when a free spins batch went missing.
Honestly though I'll defend Ripper all day, hit big last night on my all-time favourite there and the withdrawal came through next day no dramas 💰🤑 chat has its slow moments sure but who's doesn't. Give the evening window a go Jandal15, works for me nearly every time 🔥🎰
Backing my slot to the last spin.
Evenings work for me too, hit their chat after tea once and sorted in minutes 🎰 bonus went missing and they credited it no drama. Screenshot the terms like JandalKiwi says tho 🤑
The hit is close, I can feel it.