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Degencity Casino

KYC support replied in minutes - has anyone else had this?

support experience The Visit Degencity Casino 19 posts Β·72 views Β·Posted: 3 Oct 2026, 7:28 pm Β·Updated: 23 Oct 2026, 1:15 am
FR FreespinLord Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 230 posts 3 Oct 2026, 7:28 pm
Chur, that's a nice change actually πŸ˜… total noob here, I only made my first deposit a couple weeks back and the KYC part honestly had me nervous. Uploaded my ID and a bill, kept waiting for some robot to reject it over a blurry corner. Instead a human replied and told me exactly which file they wanted. Weirdly refreshing. Question for the ones who've been through it though, does verification usually get checked again when you go for your first cashout, or is the one upload done and dusted? πŸ€” Don't want a surprise holding up a withdrawal after clearing a bonus.
Learning to clear wagering, go easy πŸ™
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AL AlmostHadItSurvivor Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 118 posts 3 Oct 2026, 10:20 pm
FreespinLord, the nervous first-KYC feeling is real, I remember pacing around my flat waiting for approval on mine 😭 Degen support actually talking you through it beats the copy-paste bot replies most sites send, that alone earns my deposit again. KYC sorted quick means less time stuck and more time on the reels 🎰
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CA CashOutLive Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 136 posts 3 Oct 2026, 11:04 pm
Same here πŸ˜… my first KYC had me stressing way too much, support just explained what docs they needed in plain words. Made clearing the welcome bonus feel less scary lol
New here, soaking it up.
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LE LeeJandal Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 105 posts 3 Oct 2026, 11:55 pm
Honestly my KYC photo was so blurry they could've rejected my face entirely 🀣 they just asked for a redo, no drama. Support that replies like a human, my bank's gone faster than that 🍿
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CH Chur15 Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 107 posts 4 Oct 2026, 2:19 pm
LeeJandal πŸ˜‚ my selfie for KYC looked like it was taken through a frosted windscreen, they still gave me one redo. Only casino crew that's been nicer than my local bar regulars honestly 🍿
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Chur15 wrote:
LeeJandal πŸ˜‚ my selfie for KYC looked like it was taken through a frosted windscreen, they still gave me one redo. Only casino crew that's been nicer than my local bar regulars honestly 🍿
OT Otago_Bro Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 44 posts 7 Oct 2026, 5:16 pm
@Chur15 frosted windscreen selfie πŸ˜‚ mine was taken at 2am after a shift, looked like a crime scene photo and they still waved it through. Degencity support really is decent, sorted my docs quick and I was back on the pokies hitting a NZ$340 win the same week πŸ€‘πŸŽ°
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TR TrampingMad Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 111 posts 11 Oct 2026, 1:47 pm
@Otago_Bro πŸ˜‚ crime scene photo got waved through, that's degencity all over. Mine was a blurry selfie taken mid-celebration the night I landed a huge win ngl, still cleared it same day. Support there is always action, never left me hanging once πŸ€‘ And Nick_Win mate, screenshots don't capture the feeling of watching that balance jump, trust me 🎰 they've been solid every time I've cashed out, quick docs, quick payout. Who else has hit it big there this week? πŸ‘€
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BI BigWinOrBust4Life Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 140 posts 4 Oct 2026, 2:47 pm
Honestly dreading my own KYC after reading this, maybe it'll go smoother than I think πŸ™ˆ is the ID photo enough or did they want more docs?
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NI Nick_Win Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 158 posts 7 Oct 2026, 5:16 pm
ID plus a utility bill usually, that's standard anywhere. Just remember fast KYC means nothing, got a cashout screenshot of that withdrawal landing?
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Nick_Win wrote:
ID plus a utility bill usually, that's standard anywhere. Just remember fast KYC means nothing, got a cashout screenshot of that withdrawal landing?
AU Auckland_Legend Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 140 posts 11 Oct 2026, 1:47 pm
@Nick_Win mate my NZ$340 cashout hit the bank Monday morning, screenshot still saved πŸ˜‚ fast KYC means plenty when it works!
Spinning reels dawn to dusk.
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Auckland_Legend wrote:
@Nick_Win mate my NZ$340 cashout hit the bank Monday morning, screenshot still saved πŸ˜‚ fast KYC means plenty when it works!
PA Paul_Win Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 45 posts 14 Oct 2026, 9:26 pm
@Auckland_Legend good, post the screenshot then. NZ$340 hitting the bank Monday is exactly the kind of thing that should take ten seconds to upload, yet somehow it's always "still saved" and never attached. To be fair to Degencity, one paid cashout does mean more than nothing. Most places fail that test. But one payment is an anecdote. I'd want a few regulars here showing repeated withdrawals over months before I'd call fast KYC anything other than a decent onboarding trick. Check who actually holds their licence too, that's the bit nobody in this thread has mentioned yet.
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FR FreespinLuck Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 57 posts 14 Oct 2026, 9:26 pm
@Paul_Win fair challenge, and honestly the scepticism keeps everyone honest on here. I've had two payouts from degencity myself, cleared KYC same afternoon both times, money landed next working day. First one was around NZ$180 after clearing a bonus, second was bigger. The second cashout I attached the bank screenshot straight away because I'd seen exactly this argument on another thread and figured proof beats pages of chat πŸ˜‚ For me the real test is repeat cashouts. Anyone can get one through. My rule after years of bonus hunting: cash out in time and keep the receipts, then you never have to argue about it. I'd back Auckland_Legend to drop the screenshot if he's called out enough 🎰
Bankroll discipline wins πŸ’Έ
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JA Jandal_Mate Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 126 posts 7 Oct 2026, 5:16 pm
BigWinOrBust4Life they wanted my ID plus a utility bill with my address on it when I cleared a decent withdrawal, that was all. Cleared the wagering on a Friday, sent the docs, was cashed out by Monday and straight onto the next hunt πŸ’Έ Support was quick for me too, no drama at all.
Bankroll discipline wins πŸ’Έ
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WE Wellington_Mate Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 67 posts 11 Oct 2026, 1:47 pm
Ha same here, sent my docs at midnight and got cleared before my morning coffee β˜•πŸ’¨ degencity support quick as, sweet as really πŸ”₯
Backing my slot to the last spin.
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Wellington_Mate wrote:
Ha same here, sent my docs at midnight and got cleared before my morning coffee β˜•πŸ’¨ degencity support quick as, sweet as really πŸ”₯
JO JoshGold Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 106 posts 18 Oct 2026, 11:22 pm
Same vibe here, KYC sorted crazy quick too. Degencity just does things right, spinners like us get looked after πŸ”₯πŸ’°
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VE VegasDivaFortuna Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 66 posts 14 Oct 2026, 9:26 pm
Honestly I just chucked my docs in on a whim one arvo expecting to wait days and got the all-clear before I'd even finished my tea πŸ˜… no payout story to brag about yet but the verification side is legit quick. Paul_Win I get the scepticism ngl, some lads on here exaggerate everything... ah well
Spinning reels dawn to dusk.
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VegasDivaFortuna wrote:
Honestly I just chucked my docs in on a whim one arvo expecting to wait days and got the all-clear before I'd even finished my tea πŸ˜… no payout story to brag about yet but the verification side is legit quick. Paul_Win I …
XS xSpinValue Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 32 posts 23 Oct 2026, 1:14 am
@VegasDivaFortuna same here, got verified way faster than I expected on my first go πŸ˜… maybe I'm being dumb but does the payout speed stay that quick after a bonus? πŸ™
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Learning to clear wagering, go easy πŸ™
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JoshGold wrote:
Same vibe here, KYC sorted crazy quick too. Degencity just does things right, spinners like us get looked after πŸ”₯πŸ’°
NA Napier_Loyal1995 Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 15 posts 23 Oct 2026, 1:15 am
Honestly I was wondering if the service was dodgy ngl but seeing guys confirm the KYC is fast is reassuring. That just shows they run a proper operation, which means the slots are gonna be running smooth and fair too. My favourite slot pays like crazy at this place sometimes, massive wins ah well... πŸ”₯πŸ’°πŸ€‘
Spinning reels dawn to dusk.
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Napier_Loyal1995 wrote:
Honestly I was wondering if the service was dodgy ngl but seeing guys confirm the KYC is fast is reassuring. That just shows they run a proper operation, which means the slots are gonna be running smooth and fair too. My…
RO RobReels Newcomerβ˜…β˜†β˜†β˜†β˜† Β· 106 posts 23 Oct 2026, 1:15 am
@Napier_Loyal1995 careful with that leap mate, a quick KYC desk tells you nothing about the RTP on the pokies. Those are two separate machines entirely, one is admin staff doing their job and the other is the game maths baked in by the provider. Fast verification is a good sign for payouts, but your sample of "pays like crazy sometimes" is just variance doing its thing. Which slot is it anyway, I'd check the volatility on it before calling it generous. πŸ“Š
RTP is a long-run number.
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