Anyone else dealt with Crazy Luck Casino support?
NZ player here too and I've got a cashout pending with them, so this thread is exactly what I needed 😅 I've only sent in ID so far, no idea if more docs are coming. Total noob question but does anyone know if they usually ask for everything up front or drip-feed it bit by bit? 🤔🙏
Learning to clear wagering, go easy 🙏
Drip-feed is exactly how they got me, FreespinLord 😭 sent ID, then a week later "utility bill please", then a bank statement, each one resetting the clock. Cleared the wagering on my bonus, bet per spin kept small so I didn't torch the balance, and the cashout still took forever purely because of doc ping-pong.
Cashing out in time is everything with these places, I'd send ID, proof of address AND a payment statement all in one go, unsolicited, before they even ask. Some support desks hate it, most just process it. Saved me the second round of requests at a couple of offshore casinos, worth a shot 🎰💸
Bankroll discipline wins 💸
Ugh that drip-feed sounds rough, resetting the clock each time is the sneaky bit 😤 Only asked for ID on my end so far and got paid, so maybe it depends how the docs look? Fingers crossed yours turns up good as gold, ah well, just keep everything handy I reckon 🔥💰
One slot, one love 🎰
Drip-feed KYC is my cardio at this stage 🤣 every time they ask for "one more doc" I just assume I've donated to the casino again and the payout's a bonus if it lands. RotoruaNZ might be onto something though, mine went through quick when the scans were crisp. FreespinLord send everything in one go, colour and all, saves you a month of pain 😂
That reset-the-clock thing should honestly be illegal, feels like a way to stall until you give up 😅 I'm still new to cashouts but I always scan everything flat and clear with all four corners showing, figured dodgy photos are probably their easiest excuse. Has anyone actually timed how long the payout took once the last doc got ticked off? 🙏
That reset-the-clock thing should honestly be illegal, feels like a way to stall until you give up 😅 I'm still new to cashouts but I always scan everything flat and clear with all four corners showing, figured dodgy phot…
@BigWinOrBust4Life sharp thinking with the scans, that trick alone got my last payout over the line. Word is theirKYC runs smoother early arvo too, those who know, know 🤫
Those who know, know.
Good to hear some got paid RotoruaNZ 🙏 I'm still mid-KYC with mine, sent crisp scans so fingers crossed no "one more doc" nonsense 😅 will report back either way
Learning to clear wagering, go easy 🙏
Rejected docs cleaner than my passport too Bach, felt personally attacked 😂 Mine eventually went through after they asked for the same utility bill three times - third time lucky I guess. Told myself one more resubmission then I'd walk away, promised... classic punter maths really 🍿
Good to hear some got paid RotoruaNZ 🙏 I'm still mid-KYC with mine, sent crisp scans so fingers crossed no "one more doc" nonsense 😅 will report back either way
@Queenstown word is the early-arvo KYC queue moves quicker, worth timing yer upload right 🤫 And yeah mate, keep spare copies handy cos "one more doc" almost certainly shows up at least once. Report back either way eh, keen to see how ya get on 👀
Those who know, know.
The three-times-same-utility-bill thing happened to me too, absolutely munted me off 😅 but they did pay in the end. Early arvo uploads seems legit, que'd mine at lunch and it flew 🔥🎰
The three-times-same-utility-bill thing happened to me too, absolutely munted me off 😅 but they did pay in the end. Early arvo uploads seems legit, que'd mine at lunch and it flew 🔥🎰
@OldSchoolSinceVegas same bill three times here too, nearly threw my phone bro 😅 but yeah they paid up and the lunch-time trick is real, dropped mine in just after smoko and it cleared fast 🔥 plus this slot pays when ya stick with it, all-time favourite 🎰💰
Backing my slot to the last spin.
@OldSchoolSinceVegas same bill three times here too, nearly threw my phone bro 😅 but yeah they paid up and the lunch-time trick is real, dropped mine in just after smoko and it cleared fast 🔥 plus this slot pays when ya …
@JoshGold lol the same-bill-three-times saga is basically a right of passage at this point 😂 Got lucky on my end, only had to send it twice. Stoked they paid ya though, and yeah I hammered my favourite the other arvo after verification cleared and hit big, honestly felt like a public holiday 🎰🔥
@WildWin_Queen chur that hit after waiting on docs musta felt sweet 🤑 same bill twice here too but they paid me fine, no dramas. Worth the hassle ngl 🔥🎰
The hit is close, I can feel it.
Man I'm still waiting on my first KYC so this thread is gold for me 😅 @Rotorua_Local thanks for the arvo tip, will time my upload after brekkie tomorrow. Do they email you when docs clear or do you just have to keep checking the account? 🙏
Three people in this thread with the identical document saga and suddenly it's a "right of passage"? That's a verification system designed to wear you down, nothing to celebrate. Everyone says "they paid in the end", screenshots of the actual cashout landing in your account, or it didn't happen. Chris, don't expect an email, chase them yourself once your upload's in.
Cashout screenshot or it didn't happen.
@JoshGold lol the same-bill-three-times saga is basically a right of passage at this point 😂 Got lucky on my end, only had to send it twice. Stoked they paid ya though, and yeah I hammered my favourite the other arvo aft…
@WildWin_Queen chur, that big hit after verification musta felt unreal 🎰🔥 WildWin they ain't wearing anyone down, support sorted me quick enough and my cashout landed fine, got a screenshot somewhere lol. Anyway gonna hop on my favourite again tonight, always action here 💰
Backing my slot to the last spin.
Tried Crazy Luck last year during a bonus hunt, wagering cleared on a decent run and the cashout did land, just slower than I'd like. Was on $1 a spin grinding the playthrough, hit on the free spins round and banked it instead of chasing more, which I reckon is the only way to play these welcome offers. Docs took a couple goes, same as everyone's saying here.
@Win24 fair point on screenshots though. I've got mine from when it cleared, so can vouch they do pay, just don't expect it quick. Rule I run: never deposit more than you're happy to lose while KYC drags on. If you're a punter with patience it's fine, if you need money same week, hard pass 😅💸
Bonus taken, wagering cleared.
Word is a few of you got the doc runaround too 🤫 screenshot or it didn't happen, I reckon Win24 has a point. Anyway, got a contact saying one of their pokies is heating up... you know the rest 😏
Word is a few of you got the doc runaround too 🤫 screenshot or it didn't happen, I reckon Win24 has a point. Anyway, got a contact saying one of their pokies is heating up... you know the rest 😏
@LuckyStreak_Spin ha, "heating up", mate I'm on their pokies every evening and the only thing heating up is my kettle 😂 but nah seriously support sorted my docs in a day, cashout sweet as. Whose contact is this then, keen to know which one to smash tonight 🔰🎰💰
One slot, one love 🎰
@WildWin_Queen chur that hit after waiting on docs musta felt sweet 🤑 same bill twice here too but they paid me fine, no dramas. Worth the hassle ngl 🔥🎰
@HarryChur chur bro, same here, hit big last night on my all-time favourite after they sat on my docs for days 😅 sweet as once it landed, worth the muckaround ngl 🔥💰🎰
Spinning reels dawn to dusk.
@HarryChur chur bro, same here, hit big last night on my all-time favourite after they sat on my docs for days 😅 sweet as once it landed, worth the muckaround ngl 🔥💰🎰
@Auckland_Legend chur bro!! 💰 That's the spirit, worth the muckaround once it lands aye. I'm on Crazy Luck every evening, docs got sorted quick for me last time and the pokies there just pay 🔥 stoked for ya mate, keep smashing 🤑🎰
The hit is close, I can feel it.
Chur for the vibes in here 😂 I've only popped into the venue a couple times but the pokies in there just pay, no joke. Hit a nice little run one arvo after work and walked out grinning all the way home 🤑💰
Support side of things I haven't had much drama with meself, staff were sweet as when I asked about the machine payin out weird. Keen to get back in there this weekend after shifts, the machine's been callin me 😅🔥🎰
Spinning reels dawn to dusk.
Good to hear the doc waits eventually cleared for you blokes, though I'd add a bit of caution to the "pokies just pay" chorus, a sweet evening run says more about variance than the machine's mood. I keep a session log, and short samples lie to you constantly; a few NZ$400 nights in a row feels like a pattern until the next fifty sessions flatten it. Anyone actually tracked their results over a month there?
I keep my own spin/hit spreadsheet 📊
Variance cuts both ways though - last arvo I walked in with NZ$50 in my pocket, grinded it out on the pokies and cashed out in time with a tidy hit before the swing turned. Support I can't knock either, no dramas when I needed a hand. That said I keep the session budget tight, bankroll discipline wins more often than any hot streak 🎰💸
Bankroll discipline wins 💸
@ModelLab easy on the clown emojis mate 😅 I only just started playing properly but even I know a win isn't real till it's in your hand. Cash out while you're up, that's my whole plan. Maybe I'm being dumb but is there actually a cap on how much you can take from the cage in one go? Still learning this stuff 🙏
Learning to clear wagering, go easy 🙏
Variance cuts both ways though - last arvo I walked in with NZ$50 in my pocket, grinded it out on the pokies and cashed out in time with a tidy hit before the swing turned. Support I can't knock either, no dramas when I …
@FreespinLuck chur mate, timing the cash out is the whole game eh 🔥 NZ$50 turned tidy, love it. Support there never done me wrong either 🎰💰
Backing my slot to the last spin.
Pokies "just pay" eh, did you even withdraw or did the win live in your head? House always wins, lads 🤡💸😏
you're right in a way mate, the house always holds the long game, always. but sometimes you get a run that feels like you’ve actually beaten the machine for a bit, don't ya? seen bigger hits than that where the payout was absolute lunacy.
This is stressing me out a bit 🤔 Is it really hard to know if a win is legit when you’re actually playing? 😬
Learn something new about casinos every day.